Receptionist - State Farm Agent Team Member
Full Time • Dallas - TX
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency first opened its doors in 2000 and currently has a small, close-knit team of two dedicated professionals. Before becoming an agent, I worked in State Farm management operations, which gave me a deep understanding of how to support customers and run an efficient, service-driven office.
I’m a proud graduate of College of El Paso, and our household keeps things lively — we’re a house divided between Texas Longhorns and Texas A&M fans! Outside of the office, I’m actively involved in various charitable initiatives and enjoy finding ways to give back to the community that supports us.
We offer a flexible and supportive work environment, along with benefits such as paid time off, a Simple IRA, and licensing reimbursement. Our culture is friendly, professional, and rooted in teamwork — we take pride in doing meaningful work while maintaining a great work-life balance.
We’re especially interested in finding a bilingual (Spanish/English) team member who can help us better serve our diverse customer base. If you’re someone who enjoys helping others, values flexibility, and wants to be part of a small but mighty team, this could be the perfect place for you.
ROLE DESCRIPTION:
Jim Franco - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Our agency first opened its doors in 2000 and currently has a small, close-knit team of two dedicated professionals. Before becoming an agent, I worked in State Farm management operations, which gave me a deep understanding of how to support customers and run an efficient, service-driven office.
I’m a proud graduate of College of El Paso, and our household keeps things lively — we’re a house divided between Texas Longhorns and Texas A&M fans! Outside of the office, I’m actively involved in various charitable initiatives and enjoy finding ways to give back to the community that supports us.
We offer a flexible and supportive work environment, along with benefits such as paid time off, a Simple IRA, and licensing reimbursement. Our culture is friendly, professional, and rooted in teamwork — we take pride in doing meaningful work while maintaining a great work-life balance.
We’re especially interested in finding a bilingual (Spanish/English) team member who can help us better serve our diverse customer base. If you’re someone who enjoys helping others, values flexibility, and wants to be part of a small but mighty team, this could be the perfect place for you.
ROLE DESCRIPTION:
Jim Franco - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Dallas, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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